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Internet Congestion

Due to significant increases in overall bandwidth usage, some of our customers have been experiencing less than optimal internet performance, especially during peak times. We are committed to delivering the area’s best service and have been working diligently to increase capacity and alleviate bottlenecks. Over the next few weeks we are hoping to have our service back to performing the way you have come to expect from us.
We thank you again for your continued patience and patronage.


Internet Phone Service

VoIPLooking to save money?
Call today to inquire about GLW Broadband’s Internet Phone service!
Unlimited local and long distance for only $31.95 a month.
Some restrictions apply. Service not available in all areas.
Call us at (440) 926-3230 or stop by our office today for more information.


Fraudulent Emails

We have been receiving information that there are emails being sent to our customers asking them for their email login details or to open suspicious attachments. We will never ask for your personal information via email. If there is any question over the authenticity of an email, please contact our office before sending any information.

Here are some examples of these emails:

Subject: Key Secured Message

You have received a Secured Message from:

Everette_Archer@key.com

The attached file contains the encrypted message that you have received.

To decrypt the message use the following password - nC4WR706

To read the encrypted message, complete the following steps:

- Double-click the encrypted message file attachment to download the file to your computer.
- Select whether to open the file or save it to your hard drive. Opening the file displays the attachment in a new browser window.
- The message is password-protected, enter your password to open it.

This e-mail and any attachments are confidential and intended solely for the addressee and may also be privileged or exempt from
disclosure under applicable law. If you are not the addressee, or have received this e-mail in error, please notify the sender
immediately, delete it from your system and do not copy, disclose or otherwise act upon any part of this e-mail or its attachments.

If you have concerns about the validity of this message, please contact the sender directly. For questions about Key’s e-mail encryption service, please contact technical support at 888.764.6994.

Copyright © 2013 KeyCorp®. All Rights Reserved

Example

Subject: VIRUS UPDATE ALERT!!! UPDATE YOUR WEBMAIL ACCOUNT.

*************************************************************

Dear User,
Update Your GLW Broadband Webmail Account.

We are currently carrying out an upgrade on our system, due to the fact that
it has come to our notice that one or more of our subscribers are
introducing a very strong virus which is spreading really fast into our
system and it is affecting our network.We are trying to find out the
specific user. Please you are advised to change the password on your account
in order to prevent any unauthorized account access.

All Mail hub systems will undergo regularly scheduled maintenance. Access to
your e-mail via the Webmail client will be unavailable for some time during
this maintenance period. We are currently upgrading our data base and e-mail
account center i.e homepage view. We shall be deleting old accounts which
are no longer active to create more space for new accounts users. we have
also investigated a system wide security audit to improve and enhance our
current security against virus and spammers.

In order to continue using our services you are require to update and
re-confirmed your email account details as requested below. To complete your
account re-confirmation, you must reply to this email immediately and enter
your account details as requested below.

Information Required

Full E-mail Address:

Username:

Password:

Failure to do this will immediately render your account deactivated from our
database and service will not be interrupted as important messages may as
well be lost due to your declining to re-confirmed to us your account
details.

We apologize for the inconvenience that this will cause you during this
period, but trusting that we are here to serve you better and providing more
technology which revolves around email and internet. It is also pertinent,
you understand that our primary concern is for our customers, and for the
security of their files and data.

Hoping to serve you better.

Sincerely,

GLW Broadband mail Support

*************************************************************
This is an Administrative Message from Mail server. It is not spam. From
time to time, GLW Broadband mail server will send you such messages in order
to communicate important information about your subscription.
*************************************************************


Univision (WQHS) has moved

Univision (WQHS) has moved to channel 15.


Channel Changes

Antenna TV LogoChannel 6 is now Antenna TV! Antenna TV is a new network that features classic television programs and favorite movies. Visit their site at: http://www.antennatv.tv/


Wed, 19 Jun 2013 12:14:23 -0400

A Christie's employee adjusts Elizabeth Taylor's first wedding dress, designed by the legendary costume designer Helen Rose, at the auction house Christie's in London, Wednesday, June 19, 2013. The wedding dress is part of the auction 120 years of Pop Culture, which is showcasing important memorabilia dating from every decade of the past century of popular culture from the ubiquitous industries of film and music. The estimated price is 30,000 – 50,000 pound (46,000-78,000 dollars). (AP Photo/Frank Augstein)LONDON (AP) — The gown Elizabeth Taylor wore at the first of her eight weddings is for sale. You'll need at least 30,000 pounds ($47,000) to buy it and a tiny waist to wear it.


Wed, 19 Jun 2013 12:11:31 -0400

An Afghan policeman overlooking from checkpoint outside Bagram military base, 50 kilometers (31 miles) north of Kabul, Afghanistan, June, 19, 2013. The Taliban claimed responsibility Wednesday for an attack in Afghanistan that killed four American troops just hours after the insurgent group announced it would hold talks with the U.S. on finding a political solution to ending the nearly 12-year war in the country.(AP Photo/Ahmad Jamshid)KABUL, Afghanistan (AP) — Afghanistan's president said Wednesday he will not pursue peace talks with the Taliban unless the United States steps out of the negotiations, while also insisting the militant group stop its violent attacks on the ground after it claimed responsibility for a rocket attack that killed four Americans.


Wed, 19 Jun 2013 12:11:11 -0400
WASHINGTON (AP) — Senators sought cost-cutting opportunities Wednesday in the Pentagon's $400 billion program for the next-generation F-35, a fighter jet with a troubled testing record that military leaders said America couldn't afford not to build.
Tue, 18 Jun 2013 09:53:07 -0400

Miami Heat's LeBron James (6) is defended by San Antonio Spurs' Danny Green during the second half at Game 5 of the NBA Finals basketball series, Sunday, June 16, 2013, in San Antonio. (AP Photo/Eric Gay)MIAMI (AP) — Five things to watch for in Game 6 of the NBA Finals, as the San Antonio Spurs try to clinch their fifth title and end the Miami Heat's reign on Tuesday night:


Tue, 18 Jun 2013 21:01:21 -0400

FILE - In this June 11, 2013, file photo, New York Yankees' Mark Teixeira reacts after taking a strike from Oakland Athletics' Jerry Blevins in the eighth inning of a baseball game in Oakland, Calif. Kevin Youkilis needs back surgery and Teixeira returned to the 15-day disabled list Tuesday, June 18, 2013, with an aching right wrist, the latest injury setbacks for the depleted Yankees. (AP Photo/Ben Margot, File)NEW YORK (AP) — They come back for a bit, then they're gone again. So it goes for the New York Yankees and many of their ailing stars this season.


Tue, 18 Jun 2013 22:26:17 -0400

San Antonio Spurs power forward Tim Duncan (21) shoots under pressure from Miami Heat small forward Shane Battier (31) during the first half of Game 6 of the NBA Finals basketball game, Tuesday, June 18, 2013 in Miami. (AP Photo/Lynne Sladky)MIAMI (AP) — Tim Duncan scored 25 points and grabbed eight rebounds to lift the San Antonio Spurs to a 50-44 halftime lead over the Miami Heat in Game 6 of the NBA Finals on Tuesday night.


Wed, 19 Jun 2013 08:07:10 -0400

U.S. President Obama and German Chancellor Merkel shake hands at the end of a joint news conference in BerlinBy Jeff Mason and Roberta Rampton BERLIN (Reuters) - U.S. President Barack Obama said on Wednesday Afghans must talk to each other to resolve the conflict in their country even though huge mistrust exists between the government and its Taliban foes. Obama was speaking in Berlin a day after the United States said it would begin talks with the Taliban on Thursday to try to seek a negotiated peace to 12 years of war - a move that has deeply upset President Hamid Karzai's U.S.-backed government. ...


Wed, 19 Jun 2013 08:08:33 -0400
MOSUL, Iraq (Reuters) - A suicide bomber blew himself up as he embraced a Sunni Muslim political leader in northern Iraq on Wednesday, killing the man and four of his family a day before elections in the area. Al Qaeda's local wing has increased its attacks this year, often targeting moderate Sunni Muslim leaders in a bid to ignite sectarian upheaval and undermine Prime Minister Nuri al-Maliki's Shi'ite-led government. Pretending to be a guest at a family gathering, the attacker hugged Younis al-Rammah before detonating an explosive vest. ...
Wed, 19 Jun 2013 08:23:17 -0400

Afghan President Karzai speaks during joint news conference with NATO Secretary General Rasmussen following security handover ceremony at a military academy outside KabulBy Hamid Shalizi KABUL (Reuters) - Afghan President Hamid Karzai said on Wednesday his government would not join U.S. peace talks with the Taliban until they were led by Afghans and would suspend negotiations with the United States on a troop pact. U.S. officials have said talks with the Taliban would begin in Doha, capital of Qatar, on Thursday, raising hopes for a negotiated peace in Afghanistan after 12 years of bloody and costly war between American-led forces and the insurgents. Fighting, however, continues in the war-ravaged nation. Four U.S. ...


Wed, 19 Jun 2013 11:38:53 -0400

A new Blackberry Z10 smartphone is displayed at a store in New YorkTORONTO (Reuters) - BlackBerry shares fell nearly 4 percent on Tuesday after a Bernstein Research analyst cut his rating on the stock to "underperform" ahead of the company's quarterly earnings release next week. While Bernstein's Pierre Ferragu said he expected disappointing results from the smartphone maker, other analysts have bullish expectations, pointing to an even more volatile run for a generally volatile stock. ...


Wed, 19 Jun 2013 04:06:48 -0400

Workers build a booth for Dish, a satellite TV provider, as they prepare for the International CES show at the Las Vegas Convention Center in Las VegasBy Sophie Knight and Sinead Carew TOKYO/NEW YORK (Reuters) - Japan's SoftBank Corp cleared a major hurdle in its attempt to buy U.S. wireless provider Sprint Nextel Corp, as rival bidder Dish Network Corp declined to make a new offer after SoftBank sweetened its own bid last week. SoftBank Chief Executive Masayoshi Son is now a step closer to sealing the largest overseas acquisition by a Japanese company in history, after winning support from a key shareholder by raising SoftBank's offer to $21.6 billion from $20.1 billion last week. ...


Wed, 19 Jun 2013 08:37:25 -0400

Loeb, founder of Third Point LLC, participates in a panel discussion during the Skybridge Alternatives Conference in Las VegasBy Mari Saito TOKYO (Reuters) - Sony Corp's top investor Daniel Loeb will miss its shareholder meeting on Thursday and those attending will not be considering his proposal to partially spin off the lucrative entertainment business, sources familiar with the matter said. But his suggestion, which strikes at the heart of whether Sony remains both a consumer electronics maker and a provider of music, movies and TV programs, will be the elephant in the room at the annual gathering - and for months to come. ...