There have been a lot of questions regarding increases in cable prices as well as channel selection. We now have a resource available that breaks down this information for our subscribers.

TV On My Side

Watch the Village of Grafton Council Meeting from 10-01-24 here: http://www.glwb.net/vog_videos.php?date=10-01-24 (Viewable on most browsers and mobile devices)

Watch the Village of Grafton Council Meeting from 9-17-24 here: http://www.glwb.net/vog_videos.php?date=09-17-24 (Viewable on most browsers and mobile devices)

Watch the Village of Grafton Council Meeting from 9-03-24 here: http://www.glwb.net/vog_videos.php?date=09-03-24 (Viewable on most browsers and mobile devices)

Watch the Village of Grafton Council Meeting from 8-20-24 here: http://www.glwb.net/vog_videos.php?date=08-20-24 (Viewable on most browsers and mobile devices)

On July 26th our cable service has been upgraded to a completely digital high-definition service.
To continue receiving service you will need to hook your cable line directly up to your television and run an auto-program on your television.

Here are the instructions for the most common brands of television:

TV BRAND STEP-BY-STEP INSTRUCTIONS

Haier

Click the “Menu” button.
Select “Channels".
Click “Auto Tuning".

Hitachi

Click the “Menu” button.
Select “Channels".
Then click “Cable".
You will be asked “Are you sure you want to auto channel scan?”
Click the “Yes” button.

Insignia

Click the “Menu” button.
Select “Cable” as your source.
Then click “Scan".

LG

Click the “Home” button.
Hit the “Settings” button.
Then the “Channels” button.
Click the “AutoTuning” button.

Panasonic

Click the “Menu” button.
From the menu, click the “Set-Up” button.
Select “Cable".
Click the “Scan” button.

Philips

Click the “Home” button.
Use the left/right button to select “Set Up".
Use the directional buttons to select “Search for Channels".
Hit the “OK” button.

Samsung

Click the “Menu” button.
From the menu, select “Channel".
Click the “Auto Program” button.
Some Samsung models require you to then click the “Cable” button. Others will just immediately begin scanning.

Sharp

Click the “Quick Setup Menu” button.
From that menu, select “Channel".
Then click “Auto Channel Scan".

Toshiba

Click the “Menu” button.
Using the up/down buttons, click into the “Set Up” menu.
Using the up/down buttons, select “Auto Tune".

Vizio

Press the “Menu” button.
Use the up/down buttons to click into “Set-Up” menu.
Use the up/down buttons to select “Re-Tune".
Click the “OK” button.

For brands not listed above, instructions are often similar and typically include these steps:

Press “set-up” or “menu” on the TV remote control or converter box.
Select “channels,” “antenna/cable,” or other similar terminology.
Click “scan,” “auto-tune,” “channel search,” “auto-program,” or other similar terminology.
The TV will do the rest. The process usually takes just a few minutes.

Watch the Village of Grafton Council Meeting from 7-16-24 here: http://www.glwb.net/vog_videos.php?date=07-16-24 (Viewable on most browsers and mobile devices)

Watch the Village of Grafton Council Meeting from 6-18-24 here: http://www.glwb.net/vog_videos.php?date=06-18-24 (Viewable on most browsers and mobile devices)

Watch the Village of Grafton Council Meeting from 6-04-24 here: http://www.glwb.net/vog_videos.php?date=06-04-24 (Viewable on most browsers and mobile devices)

Watch the Village of Grafton Council Meeting from 5-21-24 here: http://www.glwb.net/vog_videos.php?date=05-21-24 (Viewable on most browsers and mobile devices)

Watch the Village of Grafton Council Meeting from 5-07-24 here: http://www.glwb.net/vog_videos.php?date=05-07-24 (Viewable on most browsers and mobile devices)

Watch the Village of Grafton Council Meeting from 4-16-24 here: http://www.glwb.net/vog_videos.php?date=04-16-24 (Viewable on most browsers and mobile devices)

Watch the Village of Grafton Council Meeting from 4-02-24 here: http://www.glwb.net/vog_videos.php?date=04-02-24 (Viewable on most browsers and mobile devices)

Watch the Village of Grafton Council Meeting from 3-19-24 here: http://www.glwb.net/vog_videos.php?date=03-19-24 (Viewable on most browsers and mobile devices)

Watch the Village of Grafton Council Meeting from 3-05-24 here: http://www.glwb.net/vog_videos.php?date=03-05-24 (Viewable on most browsers and mobile devices)

Our base internet speeds have been increased in most areas.
Customers in a cable package have been increased to 75mbit.
Customers not in a cable package have been increased to 60mbit.

These speeds are not yet available in all areas. Call our office for details (440) 926-3230.

We have been receiving information that there are emails being sent to our customers asking them for their email login details or to open suspicious attachments. We will never ask for your personal information via email. If there is any question over the authenticity of an email, please contact our office before sending any information.

Here are some examples of these emails:

Cybercriminals don’t just send fraudulent email messages and set up fake websites. They might also call you on the telephone and claim to be from Microsoft. They might offer to help solve your computer problems or sell you a software license.

For more information please visit Microsoft’s webpage on this topic:
http://www.microsoft.com/security/online-privacy/avoid-phone-scams.aspx