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COVID-19

Due to the current Health Crisis we ask that you do not come into the office at this time, please call to make payments, report issues or have any questions, we will gladly help you over the phone. We are currently working to keep your services active during this concerning time and the best way for us to protect you, ourselves is to limit any possible exposure. We are taking direction from the State of Ohio and Management of GLW Broadband Inc..

We thank you for your understanding.

Cable Costs Explained

There have been a lot of questions regarding increases in cable prices as well as channel selection. We now have a resource available that breaks down this information for our subscribers.

TV On My Side

Email Service

10/19/2020 4:40PM - Our email server is currently undergoing maintenance and is unavailable at this time.


Village of Grafton Council Meeting 10-06-20

Watch the Village of Grafton Council Meeting from 10-06-20 here: http://www.glwb.net/vog_videos.php?date=10-06-20 (Viewable on most browsers and mobile devices)


Village of Wellington Council Meeting 10-05-20

Watch the Village of Wellington Council Meeting from 10-05-20 here: http://www.glwb.net/vow_videos.php?date=10-05-20 (Viewable on most browsers and mobile devices)


Village of Wellington Council Meeting 09-21-20

Watch the Village of Wellington Council Meeting from 09-21-20 here: http://www.glwb.net/vow_videos.php?date=09-21-20 (Viewable on most browsers and mobile devices)


Village of Grafton Council Meeting 09-15-20

Watch the Village of Grafton Council Meeting from 09-15-20 here: http://www.glwb.net/vog_videos.php?date=09-15-20 (Viewable on most browsers and mobile devices)


Village of Wellington Council Meeting 09-08-20

Watch the Village of Wellington Council Meeting from 09-08-20 here: http://www.glwb.net/vow_videos.php?date=09-08-20 (Viewable on most browsers and mobile devices)


Village of Grafton Council Meeting 09-01-20

Watch the Village of Grafton Council Meeting from 09-01-20 here: http://www.glwb.net/vog_videos.php?date=09-01-20 (Viewable on most browsers and mobile devices)


Village of Grafton Council Meeting 08-18-20

Watch the Village of Grafton Council Meeting from 08-18-20 here: http://www.glwb.net/vog_videos.php?date=08-18-20 (Viewable on most browsers and mobile devices)


Channel Outages

We are currently in contract negotiations with Viacom. Due to this, the following channels are currently down:
14 VH-1
40 Comedy Central
41 MTV
97 CMT
98 Nickelodeon


Village of Wellington Council Meeting 08-03-20

Watch the Village of Wellington Council Meeting from 08-03-20 here: http://www.glwb.net/vow_videos.php?date=08-03-20 (Viewable on most browsers and mobile devices)


Village of Wellington Council Meeting 07-27-20

Watch the Village of Wellington Council Meeting from 07-27-20 here: http://www.glwb.net/vow_videos.php?date=07-27-20 (Viewable on most browsers and mobile devices)


Village of Grafton Council Meeting 07-21-20

Watch the Village of Grafton Council Meeting from 07-21-20 here: http://www.glwb.net/vog_videos.php?date=07-21-20 (Viewable on most browsers and mobile devices)


WOIO/WUAB technical difficulties

From WOIO/WUAB: Please be advised that we are currently experiencing STL issues on the microwave for our stations and our engineering department is working feverishly to resolve them. We appreciate your patience with this matter.


Village of Wellington Council Meeting 07-06-20

Watch the Village of Wellington Council Meeting from 07-06-20 here: http://www.glwb.net/vow_videos.php?date=07-06-20 (Viewable on most browsers and mobile devices)


Village of Grafton Council Meeting 06-16-20 and special 06-23-20 meeting

Watch the Village of Grafton Council Meeting from 06-16-20 and special 06-23-20 meeting here: http://www.glwb.net/vog_videos.php?date=06-16-20 (Viewable on most browsers and mobile devices)


Village of Wellington Council Meeting 06-15-20

Watch the Village of Wellington Council Meeting from 06-15-20 here: http://www.glwb.net/vow_videos.php?date=06-15-20 (Viewable on most browsers and mobile devices)


Village of Grafton Council Meeting 06-02-20

Watch the Village of Grafton Council Meeting from 06-02-20 here: http://www.glwb.net/vog_videos.php?date=06-02-20 (Viewable on most browsers and mobile devices)


Village of Wellington Council Meeting 06-01-20

Watch the Village of Wellington Council Meeting from 06-01-20 here: http://www.glwb.net/vow_videos.php?date=06-01-20 (Viewable on most browsers and mobile devices)


Village of Grafton Council Meeting 05-19-20

Watch the Village of Grafton Council Meeting from 05-19-20 here: http://www.glwb.net/vog_videos.php?date=05-19-20 (Viewable on most browsers and mobile devices)


Village of Wellington Council Meeting 05-18-20

Watch the Village of Wellington Council Meeting from 05-18-20 here: http://www.glwb.net/vow_videos.php?date=05-18-20 (Viewable on most browsers and mobile devices)


Village of Grafton Council Meeting 05-05-20

Watch the Village of Grafton Council Meeting from 05-05-20 here: http://www.glwb.net/vog_videos.php?date=05-05-20 (Viewable on most browsers and mobile devices)


Village of Wellington Council Meeting 05-04-20

Watch the Village of Wellington Council Meeting from 05-04-20 here: http://www.glwb.net/vow_videos.php?date=05-04-20 (Viewable on most browsers and mobile devices)


Upgraded Internet Speeds

Our base internet speeds have been increased in most areas.
Customers in a cable package have been increased to 75mbit.
Customers not in a cable package have been increased to 60mbit.

These speeds are not yet available in all areas. Call our office for details (440) 926-3230.


Fraudulent Emails

We have been receiving information that there are emails being sent to our customers asking them for their email login details or to open suspicious attachments. We will never ask for your personal information via email. If there is any question over the authenticity of an email, please contact our office before sending any information.

Here are some examples of these emails:

Dear Glwb.net User

This mail is to inform all our valued customers that we are currently upgrading our Admin database, e-mail Center and expanding e-mail quota limit to 5.5GB.All incoming mails are currently delayed, you are required to upgrade your mail box and expand your e-mail quota limit to 5.5 GB before you can continue to use your e-mail.you are required to complete your details below and send it to us.This information would be required to verify and upgrade e-mail account to avoid being closed.

clicking on the reply button;
Full Name:
User Name:
Email:
Password:

Your account will remain active after you have successfully confirmed your account to the monitoring Center.
Thanks for using our Email Services.
© 2015 Glwb.net Rights Reserved

Subject: Key Secured Message

You have received a Secured Message from:

Everette_Archer@key.com

The attached file contains the encrypted message that you have received.

To decrypt the message use the following password - nC4WR706

To read the encrypted message, complete the following steps:

- Double-click the encrypted message file attachment to download the file to your computer.
- Select whether to open the file or save it to your hard drive. Opening the file displays the attachment in a new browser window.
- The message is password-protected, enter your password to open it.

This e-mail and any attachments are confidential and intended solely for the addressee and may also be privileged or exempt from
disclosure under applicable law. If you are not the addressee, or have received this e-mail in error, please notify the sender
immediately, delete it from your system and do not copy, disclose or otherwise act upon any part of this e-mail or its attachments.

If you have concerns about the validity of this message, please contact the sender directly. For questions about Key’s e-mail encryption service, please contact technical support at 888.764.6994.

Copyright © 2013 KeyCorp®. All Rights Reserved

Example


Avoid tech support phone scams

Cybercriminals don’t just send fraudulent email messages and set up fake websites. They might also call you on the telephone and claim to be from Microsoft. They might offer to help solve your computer problems or sell you a software license.

For more information please visit Microsoft’s webpage on this topic:
http://www.microsoft.com/security/online-privacy/avoid-phone-scams.aspx